See what our customers are saying about Exchange International. These are ACTUAL testimonials!
Kailey,
I want to thank you and Exchange International for your services. Frankly I was skeptical when I received your initial call indicating that you could assist us in recovering the money that we spent on two separate companies for Marketing, Advertising and Selling our timeshare. After having done business with those two companies I was hesitant to trust anyone else, especially from Florida, with any sort of online transaction.
I had tried to contact the companies directly, complained to “The Better Business Bureau” and filed a complaint with the Attorney General of the State of Florida and these efforts went for naught. All I got was more frustrated and angry. I actually visited one of the businesses in Florida, while there in March of 2011, and found a mall type storefront with several rows of partitions with computers and operators on the phones in each cubical. I did not go into the business as I was afraid of what I might do. It was obvious then that the whole set up was a scam. They couldn’t even pretend to be in the Marketing and Resale of anything.
When you contacted me I was very skeptical to say the least but after some discussion my wife and I wanted to give one more try to recover the payments to those crooks. The deciding factor was your B+ rating by the Better Business Bureau, even though you are not a member, the rating helped make my mind up. We gave you our information and made our payment to you in late September. It is now October 28th and after following your directions and mailing information to you the previous companies, one last time, and mailing your drafted letters to our Master Card Company we have been reimbursed for 100% of our initial payments and have received refunds for any interest the Master Card Company charged us. Thank you; thank you; thank you. It has been a pleasure working with you and Exchange International. Please keep up the efforts to assist folks like us who have fallen prey to the unscrupulous activities of some people who should be in jail.
Thanks again;
Mr. and Mrs. Landers
I purchased Exchange International's Advocacy Package in February 2011. I followed the steps in the process and successfully received a refund from one of the two fraudulent resale companies I paid in the amount of $2,193.00!
Curtis; Hurt, VA
I am more than thrilled with the services provided by Exchange International, I have received funds back from one timeshare resale/rental company and that was quite a surprise and quite a blessing. Now I have one more company that I will be pursuing and with the great help I will be receiving from Exchange International. I feel confident that I might be successful yet again. I don’t think I could have done this on my own, because I wouldn’t have known where to start. You guys have got your act together and you’re very organized. We, and I’m speaking for the masses. We are very a much appreciative for your efforts. Thank you Exchange International.
Clara Owens Early Branch, South Carolina
"You guys told me what to do and I did my part and you did your part. I'm very satisfied becuase they deposited the money to my visa and I even referred your company to a friend. Thank you!"
Allie O. Payton from Shreveport, LA
You guys hit all the points with these document, I mean all the points. I didn’t trust anybody after my assosiation with Timeshares by Owner, I even got a call on the answering machine last night. "We are interested in your timehsare, If your not interested press 9" well It was on my answering machine I couldnt press 9. I mean they are really zeroing in on all factions of timeshares. They find one thing to get into, then they get into another thing. Boy ill tell you, its something else. Thanks for your help Exchange Interntional.
Ronald Garelts
I'm very happy to be dealing with Exchange International, I recieved a check for $499 from Sell My Timeshare Now. I am now moving on to the next two companies.Everyone I have spoken to has been honest and respectfull, and I am happy to be working with Exchange International.
“I have had a very good experience with Exchange International with chasing my refunds from resale companies. I would recommend Exchange International to anyone who is having a problem obtaining a refund from these resale companies.”
“I thought it was a hopeless case and spoke to three representatives from your company. They were very knowledgeable and gave step by step instructions to help with the return of not one, but two fraudulent charges.”
-Sally H. Eden Prairie, MN
With Exchange Internationals Advocacy Package, I have been refunded $1,850.00 from Ximeshare Xxpress Xervices. If it hadent been for you I wouldnt for you I dont know if and when I would have got that money back.
Gary Redel
Thank you so much for all your support & all your help. I really appreciate you Exchange International!
Sue Stachler
My name is Patty Landwehr and I would like to thank Exchange International for assisting me in getting my money back from the timeshare resale firm I went with . I sent out the letter and within less than a week, they were calling me wanting to refund my entire $10,400. Within three days it was in my bank account. It only took one letter. I was so impressed at the speed that this works, It really does work.
Exchange International has been very helpful and I was able to recover a large portion of the funds that we were drafting for. Other companies are calling and saying they can help me get my money back but there’s always a catch. Not with Exchange International. It was definitely worth the money.
Mary Clark (Received $1129 refund)
We were trying to get a refund from several companies that we thought to be fraudulant. After contacting your company we received a full refund from one of the companies. We sent letters provided by you and sent many affidavits to all parties concerned. We are dealing with another company now and we are extremely satisfied by the response from your company and the many calls with a lot of people. If we get a refund from the second company we will be extremely happy. Representative Sabrina Lynn Hamilton really filled us with confidence that something was being done to get the refunds that were fraud plain and simple. We have learned from this experience and we would not have gotten one penny refunded if not for the diligence of your people. Thank you from the bottom of our hearts.
Robert & Joyce Pohl
"I am extremely pleased with what Exchange International has done for me. I got my money back within a few weeks from the timeshare resale company! This process is very effective and very painless."Thank you!!
Hey! I want to thank you for getting my my refund. The funds were put back into my account and showed in my account from the company you assisted me in disputing. -D.A., Bella Vista, AR
I received a refund from Xacation Xroperty Xetwork LLC. of $689.00 on August 11th 2010. It came very shortly after I had sent the original letter and they contacted me by somebody in the office calling me and telling me that they had put this back into my account. The person who called me had no idea what was going on. That person was just told to call me and to tell me what was happening. I really thank you very much for this and especially the timeliness of the refund
Suki,
I want to tell you thanks so much for fighting for me. You are the first person in this whole process that has.
Much appreciation,
“I have known EI since early this year and they have been a huge help in helping me get my money back from several resale companies. At first I was unsure whether to sign up with EI, now I wish I had signed up sooner! I am overly pleased with Exchange International and their great Customer Service Team who are continuing to help me with other companies!”
-Stanton Huey
UPDATE: EI customer recieves more than $14,000 back from non performing companies!
Dear Mr. Lyman,
Thank you for calling me and I enjoyed our conversation. Enclosed is a revised table showing XXXXX by Owner revised charges. They promised me that a Mr. Fitzgerald in California planned to buy my Wyndham Bonnet Creek Time Share. I never recieved any money from this sale. Visa refunded $1591.00 on charge number 3 and $1999.00 on charge number 5. XXXXXX by Owner reversed the charges on number 8 and 9 for $245.00 and $1999. Visa refunded $1199.00 on charge number 12. Discover Card refunded $1999.00 on charge number 13 and $995.00 on charge number 14. I have written a letter to Visa for $1999, $695., and $1999.00 for charges: 4, 6 and 10.
In my opinion Exchange International is an extremely fine company, and it has been a big help to me in getting refunds from XXXXX By Owner. Enclosed is an original and a revised table of XXBO's charges to me and my wife Jane.
Sincerely,
S Huey Jr.
Hi Delaney... Just wanted you to know that I received a check for $995.00 from Xacation Xroperty Xanagement yesterday - A M A Z I N G!!! I was totally not expecting anything but was pleasantly surprised - all due to your guidance!! Thanks to Exchange International for their support!!! Now - if Xesort Xquity Xarketing would send a check - that would be phenomenal!!!
Thanks again and I appreciate your help!!
Clara Owen
I would like to thanks youve already called alot; usually nobody calls back with the things going and so on.
Curtis Jackson
I am very appreciative of everything that you have done. I would not have been able to do anything of this without your help. I have a bit of help now, which is really good. Thank you so much Sabrina! Jean Umscheid -Alber
Its great that you exist, previous contacts have been to take never to give, and thats the truth.
Sharon Jackson
I can't give anything but excellent ratings for this company! Everyone is Great and Ryan Burkhart has been extremely helpful!
Howard Tucker
Thank you Exchange International. You have been the kindest people I have worked with so far in the Timeshare Industry.
Susan Stuckey
Well listen, I can’t thank you enough my friend, for you taking your time to help me through this mess. Again, since my wife and I have struggled with these companies for a good many years and lost a great deal of money, it’s kind of nice to see someone on the other side of the track that’s willing to help or attempting to help. Only time will prove your success, but I feel a great deal of relief and I hope the people who are dealing with you feel the same relief. But your personal attention to my particular cause is deeply, deeply, deeply appreciated. I Can’t thank you enough for you to take your time and explain these forms, getting the right presentation, and if at any time my anxiety went overboard I deeply apologize right now, and I feel bad about that. But, you know, when you get through life and you think everything is behind you and you think you’ve past all the mountains in your life and next thing you know you got more mountains to pass, you get kind of tired of it. So I want to thank you personally for your help and looking forward to doing some more business with you and looking forward to you to help me some more.
Dick and Katherine Silvia
We want to thank you for your help in getting our money returned from Xl Xarketing Xnlimited. They are obviously a dishonest company and for some reason I fell for their dishonest sales pitch. I had tried getting help from Visa, Better Business Bureau, The Florida Department of Consumer of Affairs, etc, and had not had luck. Thank you for continuing to stay with me and get it done. It was a huge amount, $ 978, and I greatly appreciate it. Thank you again.
Kay Gorsuch
We worked with our Bank and Exchange International and recently won the arbitration. Our money is being returned to us. We would recommend working with Exchange International if you are having trouble with getting a refund from one of the Timeshare companies.”
“I was thrilled when I received a call from “Sell My Timeshare Now” and the lady informed me she was going to refund my money! I am very thankful to have come in contact with your Advocacy Group. Thanks to Nicole Costa and everyone else I spoke with. God bless you all!”
-Mona Braden
Timeshare Owners:
This letter is to inform anyone who currently owns a timeshare. At the end of March I received a call from Exchange International informing me that they could assist me in retrieving money from companies such as Ximeshare Xy Xwner and Ximeshare Xdvantage (Mojo) by letting them rent my timeshare or even selling it. To this day I have not received a call, nor have I received a single cent from either one of these companies and I quickly realized I needed outside assistance to get what I deserve. Simply put, these companies are no good scams!
However, Exchange International was a different experience completely. Their service and their employees were helpful. All of my questions were answered and they were never shy about calling me to see how I made out. I am confident in saying that without their help I would not have got my money back. The letters and booklet that they mailed have provided me with a lot of useful information on getting real returns from my timeshare. I have recently obtained the money back from one of my timeshares after sending out letters to several lawyers and the Attorney General and the Department of Agriculture with the assistance of Exchange International. Without them, I would surely still be getting the run around from the other companies which were blatantly taking advantage of me. Exchange International is a real company that offers real assistance to timeshare owners like myself who have been wasting their time with other timeshare scams. I highly recommend Exchange International to anyone who is sick and tired of getting their time and money wasted by these other companies.
Sincerely,
Mike Solomon
Exchange International has been working with me very hard to get my money
back from two Resale Companies. I could not have done this on my own. Suki
Overton has been my lifesaver; she has gone far and beyond her duties to
help me. With her persistence and my work with her, we had a refund from one
of the companies. We are still hopeful for the other one. I would recommend
Exchange International to anyone who has been scammed by any of these
Resale Companies. Thank you so much, Suki Overton and Exchange
International.
Susan and Roger Duplessis,
"Exchange International has done a great job, in fact, a super job in helping me with companies that said they had buyers for my timeshare and I thought they were legitimate. Exchange International has made me realize these companies are scam companies and have saved me a lot of money in the future and currently have helped me retrieve a refund of $2527.92 to date."
-Howard Tucker, 22nd July 2010
"Just a quick note to thank you for your advice and direction. My dispute with Bank of America regarding World Wide Marketing has been resolved and my credit card has been credited for $2998.00 plus interest. Your guidance was invaluable and very much appreciated."
-L Schaefer
“I was very skeptical of Exchange International in the beginning. I did not trust anyone with my credit card. Now I am relieved and grateful to be receiving a total of $4,000 back from three separate charges with the timeshare rental/resale companies I had paid!”
Hi Suki
I'm attaching a copy of the Refund Letter from my HBC MasterCard with the refund of $2,169.84 that you played a great part in. Without your help I know that I would not of got anything back. I had been trying since February 2010 to no avail at all.
With your phone call to HBC MasterCard explaining to them the problems that these Time Share Companies are given me and others alike. You actually were able to get HBC to listen, understand and begin the process of my refund. You have been so supportive, responded to all my emails and phone calls, answering my many questions and helping me above and beyond the service I expected. You were very professional and I can not thank you enough!
Thanking you again for all your help, understanding and patience.
Yours truly,
-Beverley Stannard
You’ve been very proficiant, and have always followed through. Your always calling me, you make me feel like your always working for me.
Gale Louch
Exchange International Ryan Burkhart and Sam the man, have helped with any questions I’ve had and with the paper work and with filling these complaints, Exchange International is actually here to help.
I am writing to “thank you” for your effort in the credit I recovered from the Xnited Xesort Xesale Xorp. For this I am very grateful.
-Estamos muy agradecidos por todas las gestiones de parte de Exchange International en ayudarnos recuperar el dinero que las companias de timeshare resale nos estafaron. Gracias a todos sus esfuerzos mi esposo y yo estamos felices y podemos estar tranquilos que ya tenemos nuestro dinero de regreso.
-We are very grateful for all the efforts of Exchange International in helping recover the money that timeshare resale companies cheated us. Thanks for all your efforts. We truly appreciate it. My husband and I are happy and we can rest assured that we have our money back and can enjoy it where it counts.
-Billy Pagan Morales & Thyndia Ortiz -
Dear Robert Lyman,
I wish to thank you in regards of my timeshare. This company Ximeshare Xxpress told me they had a buyer for my timeshare. I believed them until the person I talked with over the phone told me two different prices. While I was in Texas seeing my daughter and her family, I asked her to go online and we found other people in the past who were unhappy. After they paid the $1850.00 for paperwork,they never heard from them again. I had talked with Mr. Lyman before about this problem and I am glad I did because with his help and his companys help, I was able to get back my money. I am truly grateful to them and Discover cardo therwise I never would have gotten anything.
Thank you again to Exchange International!
Yours Truly,
C Petruzzi
I was so upset, and honestly didn’t know what I was going to do. Talking to Delaney made me feel like someone truly cares. I cried to her explaining that I feel so stupid for making such big mistakes with signing up with these rental/resale companies. Thank you for taking the time to listen to me and for helping me to smile through my tears. When I call the people at the companies that took my money they are either rude or don’t even answer. I’m so relieved to finally talk with an employee at a company that takes the time to make me feel like my issues and needs are important.
-Helen Marie Koenig
I commenced working with Exchange International on June 21, 2010 to recover fees paid to timeshare listing companies. As of July 26, my credit card account was credited the amount of fees that I paid these two companies. The paper work and the mailing of letters and making phone calls were out of my comfort zone. But, with Suki Overton’s encouragement and assistance I did all she asked of me. I am most appreciative of her calm manner to assist in resolving my claims with Ximeshare Xesales & Xravel and Xesort Xondos Xanagement.
I look forward to working with you on some additional claims.
-Joan Ricks
I have been very satisfied with everything Suki Overton has done. She has called me, sent me emails, and she has directed me in a way to handle the situation. She has given me information on how to fill out the reports and complaint forms, she has directed me on how to contact the resale companies and AG offices who have been very helpful. She has assisted us in getting money back from Xacation Xroperty Xiquidators. I thank you, thank you, thank you!!
-Donald Hicks
Very friendly customer service team. Provided helpful and accurate information. Truly did an excellent job!
-James J. Lazier
“Exchange International went above and beyond to help me get money back from companies. When I thought that everyone in the industry were a bunch of crooks, EI stood as the white knight and helped me out and continues to do so. Thank you so much-“
-Helen Teague
I truly appreciate all of Exchange International’s help. I’m very satisfied with the service provided and follow-up calls.
-Betty Spengler
Everyone in Exchange International has been extremely helpful and continue to be. My biggest surprise was receiving a phone call from such a company informing and educating me on these fraudulent companies who took my money. All the staff is very courteous and always return my calls. No one can ask or get any better service anywhere than at Exchange International.
-Richard Mikesell
I want to thank you for all the help and advice you have provided to me in order to receive my refund from Xega Xedia & Xarketing of $5,498.00!!! I have sent you a copy of the refund confirmation for all to see. Thank you again Exchange International!!
-Claudia L Hallstrom
July 30th 2010
Dear Ty,
This is a copy of our refund. With great thanks to you for coming to the aid of two very grateful senior citizens. We so appreciate all that you have done for us. We still have hope to hear from Xlobal Xesort Xanagment. We truly appreciate you. God bless you for all your help.
-Fran and Jim Johnson
Everyone has been absolutely Great! Very nice, helpful, and informative staff. Really appreciate all your help.
-Claudia L. Hallstrom -
Kenee was very helpful and understanding. Guided me through the websites. I really appreciated that.
-Renee & Michael Atkinson
I Trust you guys, you return my calls, your always there and with all these scams going around you are the only one that I trust.
Your a wonderful company, you helped us retrieve some of our losses. I look forward to working with you to get the money back that was stolen from us. Thank you for your services.
Doug and Brenda Heitkamp
As Far as I am concerned. Your service is Excellent you respond right away. Yall are Excellent!
Beatrice Mizerak - Refund of $793.00
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Suki
We are more than happy to let you know how pleased we are to work with you and E.I..
Whenever I call, you answer right away, call me by name - which means you have me in your caller id.
If I call on my lunch hour, by the time I get home, I have an email from you with whatever info / forms I have requested.
When I called for the status of the vacation week that we had donated, you said you would check on it. When I called back a couple days later, you had the answer right there at your fingertips - you did not have to go searching through our file.
Exchange International is really there for us. As a company, you have the letters and forms readily available to help us contact less scrupulous time-share resale companies. And you have the staff to advise and help us proceed through the many steps to recoup our fees.
The idea of donating a vacation week was unheard of before we joined E.I. What a great thing - both for us and for the organizations that you serve.
I could go on and on - but you get the idea. We are very pleased to be doing business with Exchange International
Sincerely
Joel & Nancy Licary
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